Responsible gambling

Bay Mills Resort & Casino recognizes the importance of responsible gaming practices to ensure that all patrons have a safe and enjoyable experience on our premises.

For those who may be experiencing problems with gambling, we want you to know that help is available. Our friendly and professional staff are trained to identify signs of problem gambling and can provide assistance if needed. We also offer time-out or cool-off periods from the casino upon request.

We believe in providing a supportive environment for our guests, and as such, we have established responsible gaming practices that include:

• Honoring patron self-exclusion requests
• Providing information on problem gambling resources and support services
• Training staff to identify signs of problem gambling
• Limiting betting amounts or imposing time limits

Our Responsible Gaming policy aims to minimize the risk associated with our gaming activities. We strive to create a fun and exciting environment where patrons can enjoy themselves responsibly.

We recognize that responsible gaming involves not only patrons, but also our staff. Our team is dedicated to providing a supportive environment for all guests and ensuring that we adhere to high standards of service quality.

Our policy on problem gambling encourages individuals who may be struggling with their behavior to seek help immediately. We provide information on local support services, hotlines, and counseling resources in the following ways:

• Printed materials at our property
• Information provided by staff upon request
• Regular email newsletters

We strive to make a positive impact on our guests' lives beyond just providing entertainment and leisure activities.

By adhering to responsible gaming practices, we contribute to making Bay Mills Resort & Casino a better place for everyone.